FAQ
1. What are your shipping options and delivery times?
We ship from our warehouse in the United States to all 50 states.
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Orders are typically processed and shipped within 1–2 business days.
2. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.
3. How long will it take to receive my order?
Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.
4. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.
5. Are your juicers easy to clean?
Yes. Most models feature removable, dishwasher-safe parts and simple designs for quick cleanup.
6. What types of juicers do you offer?
We offer slow masticating juicers for maximum nutrient retention and centrifugal juicers for fast juicing.
7. Are they suitable for different fruits and vegetables?
Yes. Our juicers handle a wide range of produce including leafy greens, hard vegetables, citrus fruits, and soft fruits.
8. Are the juicers quiet?
Slow masticating models are generally quieter. Centrifugal models are louder but still suitable for home use.
9. Are they suitable for daily use?
Yes. They are built for frequent use with durable motors and easy maintenance.
10. Do they come with recipes or guides?
Many models include a user manual with helpful juicing tips and recipes to get you started.
11. Are the parts BPA-free?
Yes. All food-contact parts are made with food-grade, BPA-free materials.
12. Do you ship internationally?
Currently, we only ship within the United States.
13. How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.
14. What if my juicer arrives damaged?
Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.
15. Can I cancel my order?
Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.